Job Summary

Health Program Representative

  • Location:
    Denver, Colorado
  • Job reference:
  • Category:
    Customer Service (non-IT)
  • Contract Type:
    Contract/Temp to Hire

Hiring for a Health Program Representative in Denver Colorado.
Job Description:

  • 8-month contract-to-hire
  • Schedule: 3-10pm M-TH and 2-9pm Fridays with rotating Saturdays (once a month then would have a day off the following week)
  • Customer Service Experience
  • Call Center/Healthcare Experience Preferred
  • Fortune 100 Company
  • Denver CO
  • Responsible for providing initial contact between distinct Care Management programs and specific identified members.
  • Under direct supervision handles inbound/outbound enrollment and engagement calls with eligible members to provide information regarding program features.

Primary duties may include, but are not limited to:

  • Gathers and records appropriate member information in accordance with policies and procedures via telephone.
  • Encourages members to participate in the Care Management programs by providing information about the program, outlining program features/value and explaining available services.
  • Records call details and utilize call scripts as needed based on client requirements.
  • Directs member inquiries to appropriate clinical staff.
  • Initiates referrals and manages consults from clinicians for participants registered in Care Management.
  • Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.
  • Contacts physician offices to obtain demographic information or related data as needed.
  • Requires HS diploma or the equivalent; 6 months experience in a tele sales or customer service demonstrating ability to influence customers/ members; or any combination of education and experience, which would provide an equivalent background.
  • Computer/keyboarding proficiency and the ability to follow defined policies and protocols required.
  • Knowledge of company products, services and benefits preferred.

If you are interested in applying for this Health Program Representative job in Denver Colorado please apply now!

Apply Below!

Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement