Job Summary

Help Desk needed in Fort Worth, TX

  • Location:
    Fort Worth, Texas
  • Job reference:
  • Category:
  • Contract Type:
    Contract/Temp to Hire

Help Desk needed in Fort Worth, TX
Location: 13701 Independence Parkway, Fort Worth, TX 76177
An IT phone support analyst that has taken 30 or more incoming calls per day in a corporate, metric driven environment for the last 1 to 3 years.
Job Description:

  • Experience in multiple technologies or environments in providing technical assistance to computer system users via telephone or remote location.
  • Answer questions or resolve computer problems.
  • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
  • To manage problem resolution and troubleshooting complex problems for end user support for desktop, voice and corporate applications.
  • Analyze and report on specific system applications performance, analyze and document business functions, analyze test and implement the solutions, participate in special projects as required, and performs related duties as assigned or requested.


  • Do you have experience with active directory or other account management tools? If so, where have you used and for what?
  • Do you have the ability to troubleshoot and resolve remote connectivity issues (VPN) – ability to determine the source of the problem with the remote connection – is it isp or pc related?
  • Do you have the ability to troubleshoot and resolve network connectivity issues?

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Help Desk position needed in Fort Worth, TX please click on APPLY NOW.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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