Job Summary

Help Desk Support Specialist I

  • Location:
    Broomfield, Colorado
  • Job reference:
    US_EN_6_17417_59933879
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

If you feel that you have met the majority of the requirements and are interested in the position below, please apply. James Foley will be in contact with you as soon as possible. Please note, the security clearance process can take up to 30 days.
 
Title: Help Desk Support Specialist I
Duration: 6 month contract-to-hire
 
No remote possibility. Will work onsite.
 
The Helpdesk for a Department of Defense contract in Broomfield, CO has an opening for a Helpdesk Specialist. This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires the ability to obtain a DoD Secret security clearance, Security + and ITIL V3 Foundations certifications.
 
REQUIRED EDUCATION: High school education or equivalent and 2+ years of technical experience. Associates Degree and 1 year of related experience preferred. This position requires the ability to obtain a DoD Secret security clearance.
 
JOB REQUIREMENTS:
- Active Directory
- Anti-virus
- VPN
- Avaya
- Novell
- Web support and development.
 
REQUIRED SKILLS: Comprehensive knowledge in the use of personal computers. Proven ability in the use of all pertinent software applications. Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports. Must demonstrate customer service, leadership and team skills. Experience in desktop and networking support, IT concepts and help desk software. Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software. Must be able to think logically and act decisively in critical situations. Ability to distinguish between different types of issue and select the correct source for solution. Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool. Works on assignments that are semi-routine in nature. Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchange or presentation of factual information.
 


Apply Below

OR

Note: Required fields marked with an asterisk (*).

*
Greeting



*
*
*
*
*
*
Primary Number
*
*
Preferences
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
*
Terms of Use
*

Or

Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement