Job Summary

Help Desk Support

  • Location:
    Langhorne , Pennsylvania
  • Category:
    Project
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_3_106057_309119

A Help Desk Support job in Bucks County, PA is currently available courtesy of Modis Engineering. To be considered for this position, you should possess customer service as well as technical support experience. This is a chance to be a part of a successful company where there is potential room for growth. long term contract with possibiliy of extenstion

The Help Desk Support job responsibilities:

Responds to calls from end users having issues with software, hardware, and peripheral devices
Utilizes general troubleshooting techniques and knowledge bases provided in order to diagnose and resolve end user issues
Escalates unresolved issues to supervision or the proper client-side authority, as necessary.

The Help Desk Support Qualifications

Ability to read, analyze, and interpret professional journal, technical procedures, or diagrams.

Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.


Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.


If you are interested in the Help Desk Support job in Bucks County, PA, then please use the "apply now" button to submit your resume or email it directly to Melissa Wasserman at melissa.wasserman@modis.com . Also, you can consider other available opportunities or apply for this position on the Modis website at www.modis.com .

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement