Job Summary

Help Desk Technician | PC Support

  • Location:
    Austin, Texas
  • Salary:
    $17.00/Hour
  • Job reference:
    US_EN_6_17488_61588840
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

SUMMARY:
We are looking for an enthusiastic help desk professional to join an exciting team here in Austin, TX supporting a Fortune 500 company. All support requests will come from internal employees of the organization. This opportunity ensures a wide variety of internal applications and PC hardware devices utilized by the firms employees.
 
***Strong help desk experience (2 years minimum in a corporate environment) is required to be considered for the role.
 
DUTIES:


  • Provide 1st level technical support for all locations and all computer systems.
  • Administer desktop computer systems and peripheral equipment
  • Procurement and configuration of new PCs, printers, and system parts
  • Hardware troubleshooting and replacement
  • Desktop software installation and configuration
  • Printer configuration and support
  • Asset and license management
  • 1st & 2nd level software support (email, office, dialups, VPN, etc.)
  • Provide 1st level wide-area network support.
  • Respond to all support requests in a mature, friendly, and timely manner.

 
REQUIREMENTS:

  • 2 years minimum of help desk experience in a corporate environment.
  • Customer Service orientation.
  • Acute problem solving skills.
  • Ability to communicate effectively.

 
 
 
 
 
 
This role was posted by Modis IT _ Austin, TX
Questions? Please contact - (Email Address Withheld by Request)
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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