Job Summary

Help Desk/Desk Top Support Levels I, II, & III

  • Location:
    Minneapolis , Minnesota
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_17199_59344052

                                Needed: Level I, II, & III Help Desk/Desktop Support
 
Job Title: Level I, II, & III Help Desk/Desktop Support
 
Exciting opportunity to work for a fast growing financially stable company with room to grow
 
Job Location: Metro Area
 
Job Type:
•IT trouble shoot and resolve escalated tech issues
•Document new IT system problems/solutions
•Make minor IT database and programming changes
•Provide friendly and professional, internal and external customer service
 
Job Requirements:
•Prior technical call center experience or POS software trouble shooting preferred
•2+ year technical degree or experience in IT
•SQL and database experience a plus
•Excellent communication, problem-solving, multi-tasking, and data entry skills
•Solid knowledge of Windows operating systems and MS Office,
•Knowledge of Office 365 is a plus
•Experience with ticketing systems such as Service Now is a plus
 
Solid pay and benefits available
If you or someone you know would be a fit, please apply to the posting asap!
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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