Job Summary

Helpdesk Technician

  • Location:
    Holland, Ohio
  • Job reference:
    US_EN_3_100882_318893
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

A Helpdesk Technician – entry level job in Holland, OH is available courtesy of Modis Engineering. You will be responsible for supporting photo lab equipment including installation, prevention and break fix troubleshooting. You will also provide excellent customer service to the public, clients and customers. Must have computer knowledge including software/hardware knowledge. You must be adaptable in handling a variety of tasks. This is a 2nd shift position working from 12pm – 8pm. The position starts at $11/hour and increases to $12/hour after 90 days.

Helpdesk Technician – entry level job responsibilities include:
• Maintenance and troubleshooting repairs
• Analyze problems with equipment in a rapid manner to determine cause of the issue
• Customer installations – direct the onsite tech to perform installation of the products and services at customer locations
• Ensure that ticketing system is updated properly with proper notes

QUALIFICATIONS:
• High School Diploma
• Excellent telephone etiquette
• Knowledge of computers and relevant software application
• Must have knowledge of customer service principles and practices

If you are interested in this Helpdesk Technician – entry level job in Holland, OH then please click APPLY NOW. For other opportunities available at Modis Engineering go to www.modis.com. If you have questions about the position please contact clay.knisley@modis.com or 614-948-4703.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement