Job Summary

Installer Relations Service Representative

  • Location:
    Englewood , Colorado
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Direct Hire
  • Job reference:
    US_EN_3_105966_321794

An Installer Relations Service Representative position located in Denver,CO is available through Modis IT and Engineering. Having excellent communication skills, able to resolve technical issues and a strong background in Help Desk/desktop support are the minimum requirements in order to be considered for this opportunity.

Job Responsibilities Include:

Support the Field Operations department by taking inbound calls from our field service technicians to assist them with a variety of responsibilities.
Your troubleshooting skills and ability to problem solve with fast paced resolution will help to exceed our customer’s expectations.
Researching customer information for accuracy as well as verifying of external work orders with outbound calls

Requirements:

Experience in customer service role
Must complete Installer certification course within 30 days of hire
Ability to work non-standard shift hours that could include Saturday and Sunday
High school diploma or GED
U.S. Citizenship or Lawful Permanent Residence status may be required for some projects in which case, verification of such status will be required upon accepting employment

Preferences:

2+ years technical customer service experience
2+ years satellite industry experience
Prior knowledge with ticketing system environment
Previous satellite field installation experience
Field installation and Field Service experience
Troubleshooting, problem solving and trend identification experience


If you are interested in this Installer Relations Service Representative job in Denver,CO then please click APPLY NOW. If you have questions about the position or would like more information please contact Gabrielle Rozen at 303-222-2440 or by email at Gabrielle.Rozen@modis.com

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



An Installer Relations Service Representative position located in Denver,CO is available through Modis IT and Engineering. Having excellent communication skills, able to resolve technical issues and a strong background in Help Desk/desktop support are the minimum requirements in order to be considered for this opportunity.

Job Responsibilities Include:

Support the Field Operations department by taking inbound calls from our field service technicians to assist them with a variety of responsibilities.
Your troubleshooting skills and ability to problem solve with fast paced resolution will help to exceed our customer’s expectations.
Researching customer information for accuracy as well as verifying of external work orders with outbound calls

Requirements:

Experience in customer service role
Must complete Installer certification course within 30 days of hire
Ability to work non-standard shift hours that could include Saturday and Sunday
High school diploma or GED
U.S. Citizenship or Lawful Permanent Residence status may be required for some projects in which case, verification of such status will be required upon accepting employment

Preferences:

2+ years technical customer service experience
2+ years satellite industry experience
Prior knowledge with ticketing system environment
Previous satellite field installation experience
Field installation and Field Service experience
Troubleshooting, problem solving and trend identification experience


If you are interested in this Installer Relations Service Representative job in Denver,CO then please click APPLY NOW. If you have questions about the position or would like more information please contact Gabrielle Rozen at 303-222-2440 or by email at Gabrielle.Rozen@modis.com

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement