Job Summary

Insurance Customer Service job in Phoenix, AZ

  • Location:
    Phoenix, Arizona
  • Job reference:
  • Category:
  • Contract Type:
    Contract/Temp to Hire

Fortune 500 Insurance Company is looking to hire an experienced Customer Service Representative at their Phoenix, AZ location!
Title: CSR
Location: Bethlehem, PA
Duration: 6 month contract
Hours: M-F (8:00am-5:00pm)
Pay: TBD

  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

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