Job Summary

iSupport Business Analyst Job

  • Location:
    Addison , Texas
  • Salary:
    35 $ - 40 $ / Hour
  • Category:
    Information Systems
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:

iSupport Business Analyst Job

Modis has an immediate job opening for an iSupport Business Analyst Job with one of our premier clients in Dallas, TX. We are seeking an experienced iSupport Business Analyst with extensive IT skills and certifications. If you would like to work with one of the most recognizable brands in the US, then this job could be for you.
The iSupport Business Analyst Job will support our client’s technology group.  The technology team provides creative, reliable solutions for our client’s internal and external customers. They provide global services including design, engineering, installation, dispatching, repair, outsourcing and consulting, and project management for a diverse base of network, radio, and applications services supporting information technology systems and networks in industries including finance and retail.
The iSupport Business Analyst will:

  • Successfully engage in multiple initiatives simultaneously
  • Work as the primary liaison between the production sustainment team and with customers.
  • Understand the Business needs for many different applications and translate them into meaningful requirements that can be used by the software sustainment team to define a problem and develop a solution.
  • Manage the prioritization and allocation of service requests and change requests, and they may additionally manage small UA testing efforts.

Qualifications Required Experience and Skills:

  • 3-5 years of experience with iSupport version 14.x and later
  • Incident Management module Change Management module  
  • SSRS Reporting mySupport portal configuration
  • Custom Layouts Incident Templates Load Balanced and Round Robin configuration  
  • Advanced hierarchical workflows
  • Strong analytical and product management skills required

To be considered, you must apply online now and submit your resume. We are actively monitoring all applies.
Apply below! And, thank you for partnering with Modis!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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