Job Summary

IT Helpdesk

  • Location:
    San Leandro , California
  • Category:
    Help Desk/Technical Support
  • Contract Type:
  • Job reference:

A Helpdesk Support job in San Leandro, CA is available courtesy of Modis. This position is responsible for day to day user support in a primarily Windows environment and supporting mobile devices and cloud applications.

Helpdesk Support job responsibilities include:

User support for troubleshooting of desktop issues. Typical issues include connectivity, performance, virus issues, etc.
Assist in the configuration of new user desktops, laptops, and phones and provide guidance on usage.
Image laptops and provision new users on the Domain
Support Windows Server environment including Exchange, Active Directory, SQL server, and other enterprise application servers
Basic-level support for Office365, Box and Okta
Support of backup system and the management of tape archive with Iron Mountain.
Good understanding of VMware and Citrix


Office 365, Okta and Box
Windows Desktop configuration and networking
Active Directory, Exchange and SQL experience
Windows server experience, performance monitoring, storage, networking, etc.
Knowledge and understanding of backup software, snapshots and disaster recovery
Basic understanding of the Linux operating system
Candidate must have strong troubleshooting and communication skills

If you are interested in this Helpdesk Support job in San Leandro, CA then please click APPLY NOW. For other opportunities available at Modis go to If you have questions about the position please contact Christine Burke at (925) 349-0305 or

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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