Job Summary

IT Support

  • Location:
    Scottsdale, Arizona
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

Our Fortune 100 client in Scottsdale, AZ is looking to add a Production Support Practitioner (IT Support) to their team for an 18 month contract.
Responsible for daily lights-on incident and request ticket resolution, PC Refresh configuration and deployments, desktop support and remote support working with associates to remediate technical issues.
Role description:

  • Remediation of incident and request tickets
  • Troubleshooting technical issues
  • Working both remotely and in person with associates to help them keep their computers functioning
  • Must be able to meet the SLA’s that are in place
  • Able to lift at least 50 pounds

Required skills:

  • Windows 7 Enterprise and Windows 10 troubleshooting experience
  • Software installation
  • Operating system troubleshooting
  • New equipment deployment
  • 3 to 5 years experience


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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