Job Summary

Mainframe Support Specialist - New York, NY

  • Location:
    New York, New York
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

A global financial giant is looking for Mainframe Support Technicians to assist in the implementation and support of systems in a production environment.
L0/Mainframe Support
L0 Support Specialist – 2 years of technology operations/help desk support or 2 years of trade school/Associates degree required.
Days Hours (Local)
Su,M,T 7 PM – 7 AM
Su,M,T 7 AM – 7 PM
W,Th,F,Sa 7 AM – 5 PM
W,Th,F,Sa 10 AM – 8 PM
W,Th,F 7 PM – 7 AM
First Response Team Monitor(Enterprise Command Centre)
o Provides Incident Detection for Application, Network, and Hardware environments of our company. The team is responsible for detecting, prioritizing and escalating critical events.
o The First Response team uses several types of automation tools to monitor our most Critical Business Systems, to improve application availability. The role also requires small to moderate amounts of project work. It is a team oriented, fast paced environment.
o Candidates to this position should have 1-3 years of experience working within an incident progression team.
Any qualified applicants are recommended to have working knowledge and the ability to use the following tools/have working experience with:
o -PuTTy Connection Manager
o -SQL Developer
o -Incident ticket software(Such as Remedy)
o -Mainframe/AS-400
o -Remote Desktop connection Manager
o -Orion/nGenius
o -Moogsoft
o -Network protocols such as TCP/IP, and VPN
o -Wireshark(for Verifying network issues)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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