Job Summary

New Customer Service Representatives needed in Naperville, IL!

  • Location:
    Naperville, Illinois
  • Job reference:
  • Category:
  • Contract Type:

One of the largest, most successful commercial banks in the US is looking for new Customer Service Representatives to work for their Freight Payment Systems department in Naperville, IL!
Location: E Warrenville Rd, Naperville, IL, 60563
Schedule: M-F, 8:00am-4:pm
Contract: 7 months +
Pay: Depends on experience
Job Description:
Provide assistance to the Account Management team with non-customer facing tasks including clean-up activities with existing settlement accounts, set up for Quality Assurance reviews with new accounts, and review analysis of issues which prevent transactions from moving forward in the payment process. May also be required to assist the customer support help desk, which will include some telephone and email interaction regarding billing and system questions in a call center environment.

  • High School diploma or equivalent
  • Strong customer service skills
  • Microsoft Office (Excel, Word, Powerpoint, Outlook, Moxie)
  • Professional phone mannerism and ability to communicate via email

If you meet these requirements and are interested in the position, please submit your most up to date resume ASAP!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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