Job Summary

Onboarding Specialist

  • Location:
    Jacksonville , Florida
  • Salary:
  • Category:
    Customer Service (non-IT)
  • Contract Type:
    Direct Hire
  • Job reference:

Currently in need of an Onboarding Specialist to join our team!  The is a direct hire opportunity.
The Onboarding Specialist position requires an employee to perform all functions necessary to successfully maintain branch operations by:
• Complete weekly branch reports, including but not limited to: Headcount Stats Report, Key Metrics Report, Starts and Ends Report, Branch Roster, and the Consultant Board.
• Generate consultant new hire paperwork (including contracts) and ensure proper completion. Maintain personnel files including I-9 Form files.  Act as liaison with Modis’ Corporate Immigration Department regarding immigration issues.  Ensure that the e-Verify is completed in compliance with Modis policies.  Ensure that consultant drug, background, and credit checks are performed in compliance with our client contract agreements and Modis policy.
• Generate client contracts as needed, performing any necessary client credit checks.  Ensure accurate completion of all necessary client paperwork.  Forward all necessary client paperwork to corporate office and maintain organized client files.
• Ensure initial placement and updated payroll and billing data are submitted to the Back Office on a regular basis to ensure that assignment information is always accurate and current.
• Review client contracts to ensure that Modis assignments and candidate expenses are set up properly and are in compliance with these agreements. When applicable, ensure that consultants are aware of the client’s expense reimbursement policy.
• Communicate all new and current Modis policies and procedures to the branch staff employees and consultants.
• Ensure timely communication between the branch and the corporate office by responding to all emails/phone calls within 24 hours.
• Additional administrative functions for the office to include: order office supplies, marketing collateral and Modis promotional items as needed.  Distribute messages, mail and incoming faxes; and send invoices and expense reports to corporate for payment.
• Audit I-9 forms for accuracy
• Assist in credit and collections.
• All other duties as assigned by Manager.
• High school diploma or equivalent; College degree preferred
• 1 year prior experience in a customer service role and 1-2 years prior experience in a financial role (AP, AR, Payroll) or Human Resources helpful
• Proficient in MS Office applications
• Ability to meet deadlines in a timely fashion and effectively multitask assignments or duties
• Ability to communicate effectively verbally and in writing
• Ability to work effectively in a team environment with minimal supervision
• Ability to operate multi line phone

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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