Job Summary

Onsite Administrator Level 2 & 3

  • Location:
    Wheat Ridge , Colorado
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Direct Hire
  • Job reference:

Client: HP and Sisters of Charity Hospital  
Pay Rate Straight Hourly: 17/hr (No benefits or PTO)
Location: Denver, CO
Position Type: Fulltime Day Shift (M-F)
Job Description:
• Replace consumables, including customer provided paper, at each device location
• Ensure adequate consumables are available at customer sites
• Clear paper jams
• Assist end user with device functionality
• Coordinate with HP with SW branded support
• Report customer dissatisfaction to ADM
• Assist with the collection of usage pages per devices as needed
• Swap out devices with spares as needed
• Perform initial troubleshooting
• Assist with resolution of non-reporting devices
• Spare device replacement as directed
• Perform maintenance on devices as directed by ADM
• Web based SW to manage fleet - proactive monitoring
• Track usage/activities @ Customer sites
• Manage utilization of onsite spare device inventory
• Coordinate with 3rd party suppliers to obtain status on 3rd party equipment
• Other fleet management duties, as requested by the Account Delivery Manager
If you are interested in this position, please email me (Email Address Withheld by Request). Thank you!

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