Job Summary

Onsite Administrator Level 2 & 3

  • Location:
    Wheat Ridge , Colorado
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Direct Hire
  • Job reference:
    US_EN_6_20819_49886970

Client: HP and Sisters of Charity Hospital  
Pay Rate Straight Hourly: 17/hr (No benefits or PTO)
Location: Denver, CO
Position Type: Fulltime Day Shift (M-F)
Job Description:
• Replace consumables, including customer provided paper, at each device location
• Ensure adequate consumables are available at customer sites
• Clear paper jams
• Assist end user with device functionality
• Coordinate with HP with SW branded support
• Report customer dissatisfaction to ADM
• Assist with the collection of usage pages per devices as needed
• Swap out devices with spares as needed
• Perform initial troubleshooting
• Assist with resolution of non-reporting devices
• Spare device replacement as directed
• Perform maintenance on devices as directed by ADM
• Web based SW to manage fleet - proactive monitoring
• Track usage/activities @ Customer sites
• Manage utilization of onsite spare device inventory
• Coordinate with 3rd party suppliers to obtain status on 3rd party equipment
• Other fleet management duties, as requested by the Account Delivery Manager
 
If you are interested in this position, please email me (Email Address Withheld by Request). Thank you!


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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