Job Summary

Operations Administrator needed in Pittsburgh, PA

  • Location:
    Pittsburgh, Pennsylvania
  • Job reference:
    US_EN_6_21701_60187157
  • Category:
    Banking/Finance/Insurance(General)
  • Contract Type:
    Contract/Temp to Hire

Operations Administrator needed in Pittsburgh, PA
 
Location: 500 Ross St, Pittsburgh, Pennsylvania, 15262
 
Job Description:


  • Responsible for the timely and accurate processing and investigation of wires and checks for multi-currency payments.
  • Provides quality client service and support to internal clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system.
  • Enters data, keying information from faxed documents, interpreting payee information and transcribing into on-line system.
  • Begins monitoring exceptions.
  • Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
  • Responds to client inquiries, escalating non-standard issues to a Team Lead.
  • Investigates and corrects errors in company records and client accounts.
  • Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
  • Provides product knowledge, market nuances and requirements and technical assistance, as necessary. A working knowledge of Microsoft Office Suite is helpful.
  • S/He must possess strong analytical and communication skills and be able to work independently and under pressure while adhering to strict deadlines.
  • Bachelor’s degree with a concentration in Accounting or Finance or comparable work experience for an entry-level position is preferred.

 
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