Job Summary

PC SUPPORT TECHNICIAN II REFRESH PROJECT IN WALTHAM, MA.

  • Location:
    Waltham, Massachusetts
  • Job reference:
    US_EN_6_21701_60185818
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

PC SUPPORT TECHNICIAN II REFRESH PROJECT IN WALTHAM, MA.
 
A top multinational IT Services Provider is looking to fill a PC Support Technician II job for a refresh project at their Waltham, MA location.
 
Location: Waltham, Massachusetts
Zip/Postal Code: 02451
 
MAIN REQUIREMENTS
• High School Diploma
• 2+ years’ experience in desktop support and troubleshooting
• Active Directory experience is preferred
• VPN experience is preferred
• Ticketing system experience is preferred
• Certifications such as A+, Network +, and Security + are preferred but not required
 
MAIN RESPONSIBILITIES
• Provides basic troubleshooting assistance and ticket resolution for personal computer users
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning
• Resolves issues including contacting and assisting vendors
• Recommends hardware solutions regarding personal computers in assigned areas
• Assists with computer studies, projects, and implementation of policies throughout area of assignment
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
• Experience working with personal computer hardware, software, systems, local area networks and terminology
• Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners
 
Is this job tailored just for you?  Our client is ready to begin interviewing for this PC Support Technician II refresh project at their Waltham, MA location, so please upload your most recent resume and apply today!
 
 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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