Job Summary

Printer Technician

  • Location:
    La Jolla, California
  • Job reference:
    US_EN_3_105433_322730
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary

As a Field Service Technician, you are the onsite printer repair expert. You’ll fix and maintain networking, print, copy and scan equipment (from multiple manufactures) for our Hospital client and its local facilities.


Each day you will:
Collect printer meter reads (usage info.) and distribute toner
Repair and maintenance of printers and print equipment from multiple manufacturers
Customer service and support/troubleshooting of network and workstation printers
Respond to customer support requests and ensure they are resolved quickly, accurately, and professionally (escalate problems to a technician as needed)
Track and update service calls in a log and/or helpdesk application
Maintain accurate device inventory
Training for end users and troubleshooting devices or functionality as needed What You’ll Need to Win!


Requirements:

High School Diploma or GED
Valid driver’s license with safe driving record ·
Reliable transportation.
Demonstrated experience repairing network printers and print equipment
Software application and network troubleshooting skills (TCP/IP protocol)
Proficiency in MS Excel
Strong time/project management and organizational skills

Positive, team player attitude to provide great customer service
Experience in managed print services, healthcare and/or Helpdesk is a plus!
Various immunizations and/or medical testing may be required as a condition of employment for any positions that work on-site regularly in a hospital or medical setting EEO

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement