Job Summary

Printer Technician

  • Location:
    Baton Rouge, Louisiana
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

A Printer Technician job in Baton Rouge, LA is available through Modis Engineering. This position will be onsite for a client and requires solid printer support by telephone, e-mail or in person. This is a 12-month contract with possible extension. The salary for this position is between $18.00 and $20.00 per hour. Local candidates only please.

Printer Technician job responsibilities include:
• Replace consumables, including customer provided paper, at each device location. Ensure adequate consumables are available at customer sites. Clear paper jams
• Assist end user with device functionality. Perform initial trouble shooting and maintenance on devices as directed. Swap out devices with spares as needed and directed
• Coordinate with branded support, and coordinate with 3rd party suppliers to obtain status on 3rd party equipment. Coordinate with other suppliers to implement new service standards/service levels expectations, and include monthly device volume/cost data in one central
• Report customer dissatisfaction. Track usage/activities at customer sites. Web based SW to manage fleet - proactive monitoring. Assist with the collection of usage pages per devices as needed
• Manage utilization of onsite spare device inventory. Manage and oversee current service agreements that exist with other suppliers
• Apply knowledge of NT/Unix/MS platforms to resolve issues with the Fleet. Manage the Discovery data collection and provide results to Company transition team

• High school diploma required. Associates degree preferred.
• Two plus years of experience required
• Excellent printer troubleshooting and repair skills.

If you are interested in this Printer Technician job in Baton Rouge, LA then please click APPLY NOW.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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