Job Summary

Process Improvement Analyst

  • Location:
    Jacksonville, Florida
  • Job reference:
  • Category:
  • Contract Type:
    Contract/Temp to Hire

This person will provide project leadership that performs analysis and process improvement using statistical process controls, and if possible, Lean, or Six Sigma methodologies.  Supports improvement initiatives through data mining and analytics, as well as root cause analysis.
Utilize facilitation skills, confident communicator, both verbally and in writing with all levels of an organization and diverse audiences.
Perform ad-hoc analysis utilizing various database sources
Support  provision of timely, meaningful information to management via various communication mediums, extracting data, modifying extracts, and integrating multiple data sources when necessary
Work with other teams to ensure alignment on process changes and improvements
Drawing inferences and conclusions based on data analysis with minimal supervision or support, including monitoring and evaluating patterns, costs and trends based on data.
Bachelor’s Degree in Mathematics/Statistics, Engineering, or Computer Science or equivalent work experience
Candidate must have a strong continuous improvement background, and demonstrated previous project leadership experience and facilitation skills in discussing workflows and/or business process mapping
2+ years of related business process management or process improvement experience utilizing data analysis
Familiarity with Lean or Six Sigma, or the experience in facilitating process improvements using statistical process controls
Demonstrated written and verbal communication skills across all levels of business
Demonstrated understanding of project management methodologies showing the ability to carry through a project from beginning to end.
Previous experience with small to medium sized projects
Highly organized
Preferred Experience
Prefer candidates with Black Belt and/or Green Belt Certification
Familiarity using analytical tools, including retrieving and manipulating data using SQL, or other comparable language
Experience using Business Process Model and Notation (BPMN) software

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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