Job Summary

Product Manager job (Marketo) in San Francisco, CA

  • Location:
    San Francisco, California
  • Job reference:
  • Category:
    Project Manager
  • Contract Type:

Product Manager (Marketo) job in San Francisco, CA.
A Fortune 500 American Brokerage and Banking company looking to fill a Product Manager (Marketo) job in San Francisco, CA.
Duties & Responsibilities:
We are looking for a Senior Specialist/Product Manager to work with senior personnel on projects related to the development, enhancement and maintenance of our Automated Marketing Platforms, specifically Marketo. The person in this position works with a broad set of cross-functional partners across the firm to define overall product direction, support communication strategies, and to ensure marketing effectiveness and efficiency by delivering and supporting high value communication capabilities.
What you’ll do:

  • Act as product lead for communication platform enhancements, integration and evolution; directing and coordinating requirements, project staff and product development activities.
  • Act as platform administrator, providing day to day production support for Marketo and other core platforms.
  • Represent platform and product management business ownership during issue escalations and resolutions
  • Gather and document input from users and stakeholders for future functional changes, identifying short term and long term solutions
  • Partner with stakeholders to act as a liaison between business, technical teams and vendors
  • Help to ensure platforms are aligned with the current communication strategy of our business partners while still continuing to keep an eye toward the future

Required minimum qualifications include:

  • Experience in Marketo and other automated marketing platforms
  • Experience managing and supporting integration between automated marketing platforms and Salesforce as well as other 3rd party applications
  • Experience working with multichannel delivery methods, including knowledge of print production practices, email deliverability and social
  • Strong knowledge of HTML, CSS, JavaScript
  • Experience defining business rules for complex communication templates
  • Experience using web services – (JSON/XML)
  • Product lifecycle management experience including bringing new products to market, deploying enhancements to existing products and migrating users to new products while retiring old ones Demonstrated success in managing multiple, cross functional platforms with rapid release cycles Experience in developing business process requirements, use cases, use case model, supplementary requirements, and business rules
  • Prior experience interfacing with various partners, including internal business partners, vendors, and offshore development teams
  • Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills
  • Ability to think creatively
  • Ability to think in terms of the client/user experience
  • Excellent written/verbal communication skills

In addition, ideal candidates will also have the following desired qualifications:

  • Marketo Certification or equivalent in another like platform.
  • BA/BS degree or equivalent on the job experience
  • Background experience in financial services or other heavily regulated industries
  • 3 or more years business analyst, project management, or product development experience
  • Comfortable with ambiguity, ability to navigate effectively where there is no clear path forward.
  • Ability to be flexible in light of business changes and need to re-focus efforts
  • Experience with InDesign and basic design concepts.
  • Working knowledge of marketing concepts and creative processes

If you are looking to further your career, apply for the Product Manager (Marketo) job today!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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