Job Summary

Receptionist/Administrative Assistant (San, Mateo)

  • Location:
    San Mateo, California
  • Salary:
    19 $ - 20 $ / Hour
  • Job reference:
  • Category:
    Content/Document Management
  • Contract Type:

Reputable company is looking  for a dependable, highly-motivated professional to assist in providing excellent customer service and maintaining strong relationships with existing clients, assisting with daily customer service inquiries and helping customers to complete paperwork. Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly via telephone and/or email.
Full time.
Hours Monday – Friday 8:00 am – 5:00 pm
Other duties include:
• Answer phone and greet visitors
• Document imaging
• Mail sorting and distribution
• Establish, maintain, and update project files, archives, and other documents
• Provide back-up to other core positions as needed to support the office
• Monitor fax and copier equipment
• Self-motivated with the ability to accept direction and work autonomously
Other expectations including, but not limited to:
• Attend team meetings, phone conferences, and training as needed
• Know, understand, and follow company guidelines, employment policies, and department or company procedures
• Manage all information with absolute confidentiality
Basic Qualifications:
• 1+ years’ experience in Customer Service
• Ability to handle multiple tasks
• Quickly understand computer systems and problem solve with clients in a professional manner
• Strong work ethic and positive attitude
• Excellent communication skills: written and verbal
• Highly organized, friendly and dynamic personality that meets deadlines
• Can maintain a high standard of work in a fast-paced environment

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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