Job Summary

Remote Solutions Support Specialist Job

  • Location:
    Durham , North Carolina
  • Category:
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:

A Fortune 500 IT Company is looking for a Solutions Support Specialist to work closely with internal sales as well as channel partners to accelerate offerings. The position requires someone experienced with sales in IT services, channel/partner engagement, and driving business acceleration. If you are looking for a fantastic, once-in-a-lifetime opportunity to get in long-term with one of the top IT companies, then apply today!
•Influence and support the sales teams and channels to position and sell the portfolio effectively, eventuating in customer and partner value.
•Be the Subject Matter Expert on the offer and its relevance to regional market segments.
•Provide requirements, feedback, and communicate updates.
•Development and execution of regional field enablement and acceleration plans.
•Service offering pipeline and forecast management and projections and reporting across theatre, segment, based on sales pipeline.
•Develop and promote programs and incentives in alignment with local portfolio and marketing teams, to increase the attach and renew of sales.
•Ensure appropriate Sales tools are available and localized including collateral, training and pre-sales technical support demand generation, to promote offers within region.
•Work with Delivery teams to ensure delivery readiness alignment as appropriate by offer.
•Support market trials and beta testing.
•Alignment with internal stakeholder teams on offer, representing regional/ theatre requirements that meet market needs to enable further attach rates on the service offerings.
•Communicate internally on status and progress of plans, roadmap & bookings/ pipeline reporting against plans.
•Communicate with Sales leadership and key influencers within the region to promote and gain commitment for increasing services attach and renew rates.
•Develop actionable insights for Sales by leveraging data analytics.
Minimum Requirements: (“Must have” Qualifications)
•3 years’ experience in Sales or Business Development, preferably in IT Services
•Strong ability in channel management and data analysis
•Excellent presentation and communication skills
•Ability to work remotely
•Prior experience working with Cisco offerings preferred
If you match the skills above, apply now!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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