Job Summary

Roadside Assistance Call Center Job in Steven Points, WI

  • Location:
    Stevens Point, Wisconsin
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

Fortune 100 insurance company looking to fill a Customer Service Representative job in Steven Points. Duties include taking inbound calls and answering questions about Road Side Assistance   
Location: Steven Points, WI 54481
Title: Travel Assistance Coordinator (CSR)
Hours: Monday - Friday, 8am-5pm
Pay: $14-15/hr, weekly paycheck
- Handle incoming calls from various clientele
- Provide worldwide and emergency travel assistance
- Enter case documentation information
- Assist with identity theft
- Research and follow up on cases
- Assist with car, air, and hotel accommodation
- Reserve flights for medical emergencies
- Able to think out of the box and quickly on your feet
- Able to respond to high-end clientele
- Must be organized, through, and a good problem solver
- Able to deal with atypical situations
- Excellent verbal and written communication skills
- Able to solve complex problems within an established protocol of procedures and possible solutions
- 1-2 years of customer service experience
- Travel experience preferred
- Industry and geography knowledge preferred
- Must be able to pass a background check
Hiring is looking to move fast, apply today!

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