Job Summary

roadside assistance CSR Stevens Point, WI

  • Location:
    Stevens Point, Wisconsin
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:

A Fortune 100 company currently has an opening for a Road Side Assistance CSR in Stevens Point, WI.

  • handling incoming calls from various clientele
  • providing services including identity theft, concierge, worldwide assistance, and emergency travel assistance
  • case documentation, research, and follow up
  • assisting with air, car, and hotel accommodations as well as assist with reserving flights for medical emergencies.

Job Requirements:

  • Qualified candidates must have prior customer service, be able to think out of the box, think quickly on their feet, and able to respond to high end clientele.
  • Must be organized, thorough, good problem solvers, and able to deal with atypical situations.
  • Must have superior communication skills.
  • Must have the ability to solve complex problems within an established protocol of procedures and possible solutions.
  • Must have travel experience.
  • 1-2 years customer service experience.
  • Travel Industry and Geography knowledge is helpful.

If you're interested in becoming a Roadside Assistance CSR and would like to provide excellent customer support and relations, then please apply today!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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