Job Summary

Senior Desktop Engineer - Job - Norwich, CT

  • Location:
    Norwich , Connecticut
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:

Modis Staffing Agency is currently searching for qualified candidates to fill a Senior Desktop Engineer job in with a Fortune 200 company. This is a 6-12 month contract-to-hire position located in Norwich, CT. Below are the details for the position:
The Senior Desktop Engineer is responsible for designing the processes and technologies required to implement, support, organize, modify, and otherwise maintain the enterprises computer systems as they relate to end user devices (workstations and other endpoints). In collaboration with system and network administrators, this senior desktop engineer will design, implement, and enforce standards through various tools to manage endpoints. The position is expected to manage endpoints in a hybrid environment consisting of thin clients with virtualized desktops, physical PC workstations with local and domain managed profiles, and end user mobility.

  • Uses creativity and innovation to automate and streamline processes and procedures.
  • Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  • Troubleshoot Desktops in a high level systematic way and identify symptoms and research cause
  • Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT
  • Work with Desktop deployment management systems such as SCCM or LANDesk .
  • Train others how to use such tools.
  • Demonstrate abilities such as validation, editing, input and output, including automation to production systems, specifically Active Directory.


  • SCCM or LANDesk Experience Required.
  • Advanced understanding of Content Distribution and Management, Maintenance Windows, Queries, Application Deployment, Packaging Deployment, Operating Systems Deployment, Lite touch or Zero touch Operating System Deployment, Microsoft Software Updates, and 3rd-Party Integrations.
  • Full knowledge of the Operating System Deployment process from design to deployment and the support tools and technology involved (SCCM, MDT, WDS, PXE, Bootable Media, Task Sequences, MSI and MST files, etc .)
  • STRONG OS, AD and Application troubleshooting abilities.
  • Experience with top level support (no escalation beyond).
  • STRONG experience in the following tools: MDT, APP-V, InstallShield, Software Repackagers, MSI Tables
  • Ability to fully script repeatable tasks, Operating System Deployment, Application Installs and configuration changes.
  • Experience in Windows XP/7/8/10 from an Administrator perspective (not desktop support.) Security hardening standards and implementation.
  • VB and/or PowerShell scripting experience in a production environment
  • STRONG shell experience in windows (command shell, vbscript, PowerShell.
  • GPO – Desktop experience
  • Understanding of window images for virtual and physical systems – OSD/OVF/WIM
  • Design, implement, and maintain standard architecture for endpoints utilizing virtualized desktop systems
  • Design, implement, and maintain standard desktop , laptop, tablet, or other endpoint systems and devices"

If you believe that you would be a good fit for this position, please apply to the Senior Desktop Engineer job in Norwich, CT.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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