Job Summary

Senior Manager of Network Performance

  • Location:
    High Point, North Carolina
  • Job reference:
  • Category:
    IT Management
  • Contract Type:
    Direct Hire

Senior Manager of Network Performance job in the Greensboro, NC/Triad area
Direct Hire Opportunity
Modis is seeking to fill a Senior Manager of Network Performance job in the Greensboro, NC/Triad area. The successful candidate will design and implement network monitoring improvements, interpreting network monitoring data and presenting it to the business. Working with a small team, the Manager focuses on the goal of enhancing the daily performance and availability of voice and data networks.
Essential Duties and Responsibilities:
1. Optimizes existing network and performance monitoring tools, proactively identifying opportunities to improve the output and usage of those tools to facilitate continuous improvement of customer networks.
2. Identifies, tests and implements process improvements and network management automation opportunities within the network performance group.
3. Designs processes and standards to proactively mine for root cause issues that impact network quality, performance or reliability.
4. Monitors network monitoring requirements and processes to make sure his direct reports can effectively flag issues, create tickets, identify and eliminate false positives and evolve the toolset to provide a more efficient and effective value to the network teams.
5. Works with his team to design, test and implement dashboards appropriate to the business, related to availability, performance, outage windows, etc.
6. Adheres to regular and predictable attendance and punctuality.
7. Performs other duties as assigned.
Supervisory Responsibilities: Small team of less than five individuals
Qualifications Knowledge and Skill Required:
•Bachelor’s Degree (BA) or seven to ten years’ experience, or equivalent combination of education and experience in related field.
•A thorough understanding of Enterprise and Carrier networking technologies including Cisco, Ciena, Zhone, HP, Palo Alto
•Professional level vendor certifications in one or more of these technologies are strongly preferred: CCNP, CCDP, Ciena CE-P, Palo Alto CNSE, etc.
•Ability to work unsupervised, spot potential issues and make the necessary recommendations or decisions to avoid them.
•Deep familiarity with network monitoring and management solutions
•Demonstrated leadership in designing network monitoring, management and root cause analysis processes, tactics, tools and techniques.
•Demonstrated expertise with basic shell scripting (Microsoft PowerShell, csh/bash, VB, etc.) strongly preferred
•Database expertise (e.g. database administration, competencies in SQL, etc.) preferred
•Excellent communication skills: oral and written
•Demonstrated leadership and management capabilities
•Demonstrated mentoring and coaching strengths
If you are interested in this job or other job opportunities available through Modis, please apply online with professional references at or (Email Address Withheld by Request) or call 919-674-2117 today.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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