Job Summary

Senior Technical Support job in Phoenix, AZ

  • Location:
    Phoenix , Arizona
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_21701_58913019

Senior Technical Support job in Phoenix, AZ.
 
A top Fortune 500 American banking and brokerage company looking to fill a Senior Technical Support job in Phoenix, AZ.
 
Responsible for helpdesk and/or desktop support for clientsystems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.
 
Duties & Responsibilities:


  • Will perform UNIX/LINUX systems administration on production and/or development servers.
  • Requires RHEL or AIX, UNIX utilities and UNIX scripting experience with an understanding of hardware.
  • Must have the ability to work in a fast-paced environment and strong written and verbal communication skills.  

 
Qualifications:

  • Clear and concise communication – written, verbal
  • Aptitude and Attitude with communication
  • Ability to Multitask in a "High Pressure Environment"
  • Skilled in troubleshooting application and infrastructure issues
  • Extensive understanding of Windows and Linux OS
  • Extensive understanding of Network Administration
  • Superior Microsoft Outlook skills
  • Enterprise Middleware and SAAS experience
  • Ability to work with remote teammates without direct supervision
  • ITIL Experience
  • BMC Remedy Experience
  • Ability to type 50+ WPM
  • Experience with Large Enterprise Environments (15k + servers)
  • Passion for improvement
  • Experience working Weekend and Evening Shift hours
  • Skilled in Data Analytics (Excel, Tableau, etc)

 
If you are looking to further your career with a top Fortune 500 company, apply for the Senior Technical Support job in Phoenix, AZ today!


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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