Job Summary

ServiceNow Business Analyst

  • Location:
    Portsmouth, New Hampshire
  • Job reference:
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Modis is currently searching for a Senior Business Analyst with experience working with ServiceNow. The Business Analyst will be working on a global wide project implementing the ServiceNow platform.
Work with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases. Evaluate the information from those multiple sources to develop an understanding of the clients business requests and needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to lead a project or group.
The project is to implement / update service management modules within ServiceNow globally
• Able to work alone and in team format
• Must have worked with ServiceNow before (Incident, Problem, Change, Configuration, Integration)
• Must understand and have worked with Agile Project Methodology before
• Needs to be able to handle a fast paced environment with a large workload

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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