Job Summary

Software Implementation Analyst Job in Rochester NY

  • Location:
    Rochester, New York
  • Job reference:
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Direct Hire

Software Implementation Analyst Job in Rochester NY:
Direct Hire
Our Client is a dynamic software development and consulting firm that markets, sells and maintains set of application based products.  If you are an energized Technologist that enjoys working with Linux either professionally or personally and are interested in learning Linux while joining and established and growing organization, this role may be for.
Our Software Implementation Analyst work with Customers, Partners, Software Developers, Software Test Engineers, Sales Engineers and Product Managers to install, configure and upgrade enterprise level software.  
Responsibilities of the Software Implementation Analyst Job in Rochester NY:
• Install proprietary software and perform system integration for customers via remote connection
• Collaborate on team, cross-team and cross-product technical issues
• Coordinate and schedule installations, upgrades, and project related work
• Enter and maintain all support related information in CRM system
Required Skills of the Software Implementation Analyst Job in Rochester NY:
• Strong background in solving customer’s issues
• Experience with Linux desired but we are willing to train capable individuals
• Strong trouble shooting methodology
• Experience with technical support
• Solid foundation working with Linux command line or Windows OS
• Organizational Skills, including the ability to prioritize in a multi-tasking environment
• Good verbal and written communication and strong attention to detail
• Experience with firewalls and network trouble shooting
• Andy Technical certifications are a plus
Desired Experience:
• Thirsty for knowledge and possess the ability to grasp concepts quickly
• Knowledgeable of mainframes, shell scripting, printer languages
• Enthusiastic and energetic; good work ethic and attitude
For more information or to be considered for the Software Implementation Analyst Job in Rochester NY please apply directly to this posting.

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