Job Summary

Sr. Resolution Specialist in Oshkosh, WI

  • Location:
    Oshkosh , Wisconsin
  • Category:
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:

Sr. Resolution Specialist Job in Oshkosh, WI.
Fortune 200 company needs to fill a Sr. Resolution Specialist Job in Oshkosh, WI.

  • Provide high quality customer service within a call center environment by responding to internal and external customer requests on a variety of products and services
  • Act as a liaison between internal customers
  • Know and use the fundamental concepts, practices, and procedures in applying advanced skills in problem resolution issues
  • Perform (limited) system entries
  • Identify and eliminate processing errors within the department
  • Perform other assignments as requested


  • Excellent customer service and communication skills
  • Ability to quickly gain knowledge of all assigned products
  • Ability to solve problems rapidly
  • Good keyboard and PC skills using word processing and spreadsheet software
  • Call Center experience preferred
  • Professional telephone demeanor

If you are qualified and are interested in this Sr. Resolution Specialist job please apply with your most updated resume!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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