Job Summary

Sr. Resolution Specialist in Oshkosh, WI

  • Location:
    Oshkosh , Wisconsin
  • Category:
    Banking/Finance/Insurance(General)
  • Contract Type:
    Contract/Temp to Hire
  • Job reference:
    US_EN_6_21701_58829032

Sr. Resolution Specialist Job in Oshkosh, WI.
 
Fortune 200 company needs to fill a Sr. Resolution Specialist Job in Oshkosh, WI.
 
Details:


  • Provide high quality customer service within a call center environment by responding to internal and external customer requests on a variety of products and services
  • Act as a liaison between internal customers
  • Know and use the fundamental concepts, practices, and procedures in applying advanced skills in problem resolution issues
  • Perform (limited) system entries
  • Identify and eliminate processing errors within the department
  • Perform other assignments as requested

 
Qualifications:

  • Excellent customer service and communication skills
  • Ability to quickly gain knowledge of all assigned products
  • Ability to solve problems rapidly
  • Good keyboard and PC skills using word processing and spreadsheet software
  • Call Center experience preferred
  • Professional telephone demeanor

 
If you are qualified and are interested in this Sr. Resolution Specialist job please apply with your most updated resume!
 
 


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