Job Summary

Staffing - IT Data Analyst

  • Location:
    Painted Post, New York
  • Job reference:
    US_EN_3_106035_307695
  • Contract Type:
    Contract/Temporary

IT Data Analyst

Monday -Friday 8-5 with minimal overtime expected.
Painted Post, NY

• Collaborates with manager, co-workers, and cross teams to deliver quality results
• Plans, documents, and maintains support for tools and processes
• Monitors, manages, and reports on process performance and metrics
• Standardizes processes to ensure standard quality and content
• Produces communications and delivers content to audience in a timely manner
• Uses a computer to compose routine letters, reports and other materials
• Reviews data and prepares reports, graphs, and presentations using spreadsheet and graphic software
• Coordinates special projects and department activities
• Able to interpret objectives and deliver results without step by step instruction
• Supports supervisor in the area of design, preparation, delivery, and need assessment of training and development programs for company employees.
• Schedules own work to meet completion dates In the absence of supervisor, may provide information of a sensitive nature.
• Plan, develop, organize, write and edit Standard Operating Procedures (SOPs).
• Manage updates and revisions to technical literature.
• Integrates data from multiple sources to produce requested or required data elements.
• Programs and maintains report forms and formats, information dashboards, data generators, canned reports and other end user information portals or resources.
Requirements:
- Min. 2 year degree or equivalent experience
- Excellent written skills in English
- Microsoft products: Outlook, SharePoint, PowerPoint, Excel
- Understanding of ITIL foundations and experience working with ITIL based processes

Manager Nice to have:
- ServiceNow Experience
- Understanding of process engineering and experience with Lean principals and methods


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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