Job Summary

Staffing - IT Process Analyst

  • Location:
    Painted Post, New York
  • Job reference:
  • Category:
  • Contract Type:

Role: Operations Specialist
Painted Post, NY
This is a non-exempt position
Hours are Monday -Friday 8-5 with minimal overtime expected.
Summary of Job Description:
- Office organization and administrative ability
- Data analysis and reporting
- Able to train others in use of dashboards and metrics
- Able to work independently, manage schedule and deliver results on time
- Developments and implementations effective system processes
- Aligns with strategic goals to ensure work is delivering long term value
- Supports manager with coordination of projects and project plans
- Ensures processes end products are consistent with initial requirements
- Run reports and review for errors in order to investigate and implement fixes
- Facilitate meetings and provide clear agendas
- Use business knowledge to determine ROI of implementing improvements
- Provide plans for practical application of strategy and implementation across operations
Education requirement: min. 2 year degree
Manager Must haves:
- IT Service Desk or Customer Service Desk Experience
- Able to work on Windows based operating systems
- Working knowledgeable of Microsoft products: Outlook, SharePoint, PowerPoint
- People person who can collaborate and train others
Manager Nice to have:
- ServiceNow Experience
- SharePoint 2013 Experience
- ITIL Foundational Understanding

Apply Below!

Note: Required fields marked with an asterisk (*).


Primary Number
[Ctrl (Cmd Mac) + Click] to select multiple industries
Upload your resume
Terms of Use


Upload your resume using

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement