Job Summary

Support Technician - Entry Level

  • Location:
    Lincoln , Rhode Island
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_3_106004_319328

Modis is currently hiring for multiple entry level Support Tech jobs in Lincoln, RI. This individual will provide call center based technical support to vendors and staff. Hours will be Monday through Friday, 8:30AM to 5pm.

Job Responsibilities:

Call center based technical support
Serve as first level for troubleshooting of issues encountered in stores
Assure implementation based on protocols are met
Render assistance for equipment troubleshooting
Ensure deployment process adherence
Update database regarding resolution of issues and technicians progress


Qualifications:

Minimum of a High school diploma or GED
Minimum one year of work experience required
Excellent communication skills and problem solving skills
Proficiency in the MS Office Suite
Understanding of intermediate/expert technical terminology preferred


If you are interested in this Technical Support job in Lincoln, RI or other opportunities, please apply. If you have questions about the position, please contact Julia Mercier at julia.mercier@modis.com

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
EEO is the Law (poster) | EEO is the Law (poster supplement) | Reaffirmation of Affirmative Action Policy Statement