Job Summary

Systems Support Analyst Job in Cleveland, OH

  • Location:
    Cleveland , Ohio
  • Salary:
    20 $ - 23 $ / Hour
  • Category:
    Help Desk/Technical Support
  • Contract Type:
  • Job reference:

Position:    Systems Support Analyst Job in Cleveland, OH
Location:   Cleveland, OH
Duration:   6 month contract
Modis, a leader in the IT staffing industry, is working with a client on a Systems Support Analyst Job in Cleveland, Ohio.  The Systems Support Analyst will provide onsite support and troubleshooting for network connectivity, server hardware and software, and end-user support of PC’s and peripherals.
The Systems Support Analyst will respond to customer requests for technical support of Networks, Servers, PC’s and peripherals and will provide the highest level of customer support at the customer’s facility.  You will be in the field, communicating and coordinating with the home office on the status of the trouble tickets and incoming requests.  Clients’ locations span the 4 corners of northeast Ohio and mileage will be reimbursed for travel.

  • Associate’s Degree in the computer field or the equivalent technical training and experience.
  • Minimum of 3 years practical computer hardware experience.
  • Proven installing and configuring operating systems and software
  • Experience with Microsoft Windows Server 2003/2008 and Windows PE
  • Must have experience working with Microsoft Excel
  • Exhibit strong organization and time-management skills
  • Must be self-directed and work with a minimum of supervision
  • Able to work in a fast-paced team environment with strict deadlines
  • Skilled with both verbal and written communications
  • Must be able to lift 75 lbs.
  • Must have and maintain a valid driver’s license.
  • Industry certifications including A+, Server+, and Microsoft certifications are highly desirable.


  • Why Modis? Modis has a commitment to making Exceptional Connections with you and our clients; creating strong and long-lasting relationships for your career.  Modis also prides itself on personal touch and providing current and up-to-date feedback on your performance.
  • All qualified candidates will be considered for this role, regardless of location (within the US) or rate.  
  • Referrals Wanted: If this is not the position for you, but you may know someone for whom this is perfect, we want to hear from you!  AND there is a $500 reward for you if they are successful in this role.

If you are interested in working with this nationally known organization in the Systems Support analyst Job in Cleveland, OH, please apply directly at

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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