Job Summary

Technical Services Manager Full Time Job in Chico, CA

  • Location:
    Chico, California
  • Job reference:
    US_EN_6_17194_59772756
  • Category:
    IT Management
  • Contract Type:
    Direct Hire

Technical Services Manager Full Time Job in Chico, CA
 
Modis is working with our healthcare client in Chico, CA to help find a Technical Services Manager for a full time, permanent job opening. This Manager will be responsible for the coordination and supervision of the department’s Help Desk, Desktop Support, and Technical Analyst teams. If you are interested in learning more about this job and meet the below requirements, please apply now!
 
Responsibilities:


  • Develops high-level and detailed project plans, project budget analysis, project scope assumptions, project resource requirements, project implementation and milestone dates related to assigned projects.
  • Coordinates and tracks project issues and assures appropriate actions are taken to resolve these issues in a timely manner.
  • Establishes and maintains a Microsoft product implementation roadmap, based on organizational needs.
  • Drives Microsoft product roll-out and adoption, including establishing governance.
  • Responsible for mobile device strategy, operational support, and process improvement.
  • Identifies and submits recommendations and implementation schedules related to all technology upgrades and required maintenance.
  • Evaluates problem situations in-depth, arrives at independent conclusions, makes recommendations to IS leadership and coordinates problem resolution for identified issues.
  • Monitors and strictly enforces approved change management process and ensures change control guidelines are followed.
  • Participates in the development of the departmental operational and capital budget and monitors performance to assure adherence to financial objectives of the organization.  

 
Qualifications:

  • 8+ years of Information Services technical experiences
  • Preferably 5+ years of technical management experiences
  • Knowledge of hospital focused technical operations and the operations of a hospital information services organization is required.
  • Must have working knowledge of regulatory requirements including Joint Commission standards, HIPAA, Title 22 regulations, and Medicare Conditions of Participation.
  • Must have knowledge of or ability to learn financial management and reporting, quality improvement processes, and human resources management.
  • Must have demonstrated experience in handling change management to lead projects and processes that may result in significant changes to work flow process for users, associates, physicians, and physicians’ office staffs.
  • Must be able to manage a complex and varied work environment, multiple complex projects at a time, handle interruptions, manage and negotiate competing expectations and commitments among multiple hospital departments and physicians.
  • Must have a thorough understanding of mobile devices (iPhones, iPads, Android), Mobile Device Management (MDM), and Microsoft suite of products (client OS, O365, Service Manager, Configuration Manager).

 
This Technical Services Manager job in Chico, CA will not be open long, so apply now to be considered!


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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