Job Summary

Technical Support Analyst

  • Location:
    Newtown Square , Pennsylvania
  • Category:
    Help Desk/Technical Support
  • Contract Type:
  • Job reference:

MODIS is looking for Phone Help Desk Talent in the Newtown area!  Are you great at troubleshooting retail technology, POS systems, etc over the phone with customers?  Come join a great team with our client!
This Help Desk group supports the retail technology side of the business— supporting 7,000 different franchises across the country.  This role is 99% phone-based.   

  • SOLID phone presence is a MUST.  
  • Bilingual (Spanish) is a plus, but not required.  
  • Strong sense of urgency required.    
  • Point of Sale experience a BIG plus as is prior Retail experience.  
  • This group handles Level 1 pass L2/L3/L4 issues to a team of System Engineers.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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