Job Summary

Technical Support Representative - Job - New London, CT

  • Location:
    New London, Connecticut
  • Job reference:
    US_EN_6_21701_59760036
  • Category:
    Help Desk/Technical Support
  • Contract Type:
    Contract/Temp to Hire

Modis Staffing Agency is currently searching for qualified candidates to fill a Technical Support Representative role for a Fortune 200 company. This is a 6 month contract-to-hire position located in New London, CT.
 
Main Responsibilities:


  • Provides basic troubleshooting assistance and ticket resolution for personal computer users.
  • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
  • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
  • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
  • Assists with computer studies, projects, and implementation of policies throughout area of assignment.
  • Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
  • Researches, analyzes and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

 
Requirements:

  • Good organizational and problem solving skills. Ability to install, remove or repair basic computer systems.
  • High School Diploma with 1 year of experience

 
If you believe that you would be a good fit for this position, please apply to the Technical Support Representative job in New London, CT.

 


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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