Job Summary

Technical Writer

  • Location:
    Grand Rapids , Michigan
  • Category:
    Bio-Medical
  • Contract Type:
    Contract/Temporary
  • Job reference:
    US_EN_3_105992_321491

Responsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets, or instructions.
Primary responsibilities

Principal Duties and Responsibilities

• Plan, research, analyze and create content using technical writing theories, methods and tools.
• Enforce the Zimmer Biomet Quality System standards.
• Interpret and advocate industry technical writing standards and adapt them as needed.
• Ensure document content quality by consistently managing and organizing information for accuracy and readability.
• Identify, analyze, and recommend solutions to cross-functional projects relating to technical writing and business process efficiencies.
• Establish and manage relationships from document to document, within document content, or to other points of reference for product information.
• Initiate, coordinate, and lead cross-functional writing projects; negotiate project priorities, deliverables, and timelines to meet the needs of compliance and supported functional areas.
• Explore new writing methods and technologies to recommend and implement innovative solutions.
• Revise manuals for legacy devices and develop manuals for new devices.
• Work with employees from various departments (e.g., Research and Development, Sales, Clinical Education, Quality, Regulatory, Marketing, etc.) to identify the technical information to be conveyed to internal and external customers.
• Manage reviews of manuals with multiple functions.
• Study drawings, specifications, mockups, and product samples.

• Explain scientific and technical ideas in simple language
• Knowledge of or ability to quickly learn the Company’s product portfolio and processes.
• Able to take action in solving problems and making decisions while exhibiting judgment and a realistic understanding of issues, able to use reason, even when dealing with emotional topics.
• Demonstrated ability to communicate effectively (both oral and written) in a clear and concise manner.
• Presentation skills. Able to clearly present information through the spoken work; influence or persuade others through oral presentations in positive and negative circumstances, listens well. Must be able emit a level of confidence and expertise.
• Ability to establish relationships quickly with a broad range of constituents. Must possess a collaborative style to work effectively throughout the organization. Able to work with people in such a manner as to build high morale and group commitment to goals and objectives.
• Ability to withhold actions or speech in the absence of important information: deal with unresolved situations, ambiguity, frequent change, delays, or unexpected events.
• Able to create positive energy and motivation in both individuals and groups.
• Able to develop unique and novel solutions to problems; use intuition and a new way of thinking to give birth to new ideas; to present information in an attention-getting and interesting manner.
• Technical proficiency in Adobe Pro, XML. MS Project, MS Word, MS Excel, MS PowerPoint, Visio.

Education/Experience

• 3 to 5 years with Bachelors degree or 1-3 with a Masters degree.
• Experience working in a medical device or other regulated environment/industry would be helpful

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal employment opportunity information:
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