Job Summary

Technical Writer

  • Location:
    Lone Tree, Colorado
  • Job reference:
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Technical Writer Job located in Lone Tree, CO
This Technical Writer Job located in Lone Tree, CO is with an American brokerage and banking company that was ranked as one of the Top 50 companies to work for in the US.
Job Description:
Works with Project Managers, Systems Analysts and Programmers to create and edit application and systems documentation, user manuals, training courses, and procedures. Prepares proposals and technical reports. Expert knowledge of Excel, MS Word and Visio Drawing tool, along with general familiarity with Outlook and other MS Office applications is also required.
The Business Process Transformation (BPT) Technologist produces learning deliverables, such as internal marketing and informational learning videos and job aids, and provides back-up production support for Pega workflow tool. An ideal candidate would be a “technical writer” and “instructional designer” combination that has experience with learning video creation, file management, web server client skills, writing expertise, intermediate/ advanced skills with Word/Excel/PowerPoint, and the desire and ability to help users with hands-on problems encountered in production. Knowledge of new approaches and best practices for content delivery, passion for process simplification, strong sense of urgency, well-honed communication skills, attention to detail, strong adaptability and ability to “connect the dots”, and robust partnering skills will all determine success in this role.

  • Camtasia Studio 9: Video recording (including voice-over/narration), editing, and post-production (zoom, call-outs, transitions, etc.)
  • Adobe Captivate: Interactive training material creation through screen capture and audio narrations.
  • Snag-it: Screen capture, image manipulation, call-outs, etc.
  • Microsoft Word/Power Point/Excel: Advanced skill level needed to create content for all learning environments
  • Adobe Acrobat Pro: Convert documents to PDF and use advanced skills in link creation, table of contents, etc.
  • Microsoft SharePoint
  • Production support: JIRA, Pega workflow software (Both can be learned on the job, and are used in triaging issues encountered in production environment.)

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