Job Summary

Telecommunications Analyst (Ring Central / Mitel) in Chicago, IL!

  • Location:
    Chicago , Illinois
  • Category:
  • Contract Type:
  • Job reference:

Our leading hospitality client located in downtown Chicago is currently seeking a Ring Central / Mitel Telecommunications Analyst for an exciting opportunity.  This person must have experience with "Ring Central" at HQ and Mitel and/or other hospitality centric telephone systems. This is a fantastic opportunity to gain experience with a leading global hospitality organization!
Responsibilities of this Telecom Analyst:
• Analysis of hotel telecom facilities and recommendations for optimization of facilities (i.e. telecom audits).
• Provide telecom escalation and problem-solving support for hotels on 24 x 7 basis.
• Assist in managing telecom vendors.
• Provisioning support of Corporate telephone systems including Ring Central and Mitel telephony systems.
• Assist with the implementation of Corporate telecommunications standards.
• Project management with supervision of new hotel openings and transitions including but not limited to PBX, voicemail, call accounting and E911.
• Project management of telephone system switch replacements for existing hotels.
• Customer Support role with hotel on a worldwide basis. This entails after hours support approximately every 5 weeks.
Minimum Requirements for this Telecom Analyst:
• Minimum 4 years Telecommunications experience in the hospitality industry with respect to hotel operations.
• Knowledge of telecom voice network ordering processes and telecommunications support protocols from a variety of providers both US and International.
• Programming experience with Ring Central HQ, Mitel, and other hospitality centric telephone systems.
• Familiar with data/voice networking including firewalls, network switches and terminology.
• Experience with different call accounting and voicemail systems
• Good communication and documentation skills.
• Adaptability to new and emerging technologies.
• Able to work independently.
• Ability to travel up to 20% of the month.
We are able to offer a competitive pay rate hourly W2. If you are interested in this or other Telecommunication Analyst roles available through Modis - please apply today with your most recent resume and contact information.  Alternatively, you can visit our website at to view any apply for number of the IT jobs we have across 70+ locations in the US.
**Please note that candidates MUST be authorized to work for any employer in the US without the need for sponsorship. NO Recruiter or Third Party / Agency Inquiries.

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