Job Summary

Tower Collection Coordinator

  • Location:
    Alexandria , Virginia
  • Category:
    Customer Service (non-IT)
  • Contract Type:
    Direct Hire
  • Job reference:
    US_EN_6_17473_58805159

Overview
 
A function of the Operations team to assist client’s towers sales department nationwide to facilitate the initial review and coordination of the collocation application process through to construction completion.
 
Principal Job Responsibilities
 
• Feasibility Management: Collects applications from sales team and processes using site data to determine available space on the tower and the fenced compound (or area within our entitled premises). Generates an Exhibit A to the customer lease as well as logs the approvals in an established tracker.
• Structural Analysis Facilitation: Generates loading sheets using site data from OneVizion (tenant leases, tower mappings, audits, etc.) to be used by engineer to generate a structural analysis report.
• Manage the NTP process for new collocation construction: Collecting appropriate documents needed to satisfy the NTP deliverables checklist and generate an NTP letter to authorize carrier construction as well as log the NTP requests in an already established excel spreadsheet.
• Manage Tenant Termination and equipment Removal process: Coordinate the removal of tenant’s equipment with the respective operations manager who have recently terminated their license/lease agreement as well as collecting all appropriate documents for the files.
 
Qualifications
 
• 2 or more years of experience as a cellular wireless communications technician or site project operations manager
• Bachelor’s Degree
• Advanced experience with Microsoft Office is required
• Proven problem-solving abilities, strong communication skills, and customer support experience
• Strong work ethic
• Strong understanding of team concepts
• Strong time management skills
• Ability to work independently as well as solid team player
 



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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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