Job Summary

Travel Guard Customer Service Representatives needed in Steven's Point, WI!

  • Location:
    Stevens Point, Wisconsin
  • Job reference:
    US_EN_6_21701_59782274
  • Category:
    Banking/Finance/Insurance(General)
  • Contract Type:
    Contract/Temp to Hire

A fortune 100 company, providing commercial, institutional and individual insurance, is looking for a Travel Guard Customer Service Representative to work at their Stevens Point, WI location!
 
Location: Stevens Point WI
Contract: 3 months (contract to hire)
Pay rate: Depends on experience
 
Description:
Travel Guard Group, Inc.
The Travel Guard Group is currently has an opening for a Travel Assistance Coordinator. The key responsibilities for this position are handling incoming calls from various clientele; providing services including identity theft, concierge, worldwide assistance, and emergency travel assistance; case documentation, research, and follow up; assisting with air, car, and hotel accommodations as well as assist with reserving flights for medical emergencies.
 
Job Requirements:


  • Qualified candidates must have prior customer service, be able to think out of the box, think quickly on their feet, and able to respond to high end clientele.
  • Must be organized, thorough, good problem solvers, and able to deal with atypical situations.
  • Must have superior communication skills. Must have the ability to solve complex problems within an established protocol of procedures and possible solutions.
  • Must have travel experience.
  • 1-2 years customer service experience.
  • Travel Industry and Geography knowledge is helpful.

 
If you meet these requirements and are interested in the position, please submit your most up to date resume ASAP!
 


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