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Customer Efficiency and Intelligent Automation (m/f/d)

Referenz: 461789001900

on 17 November 2021
Stadt
Remote
Vertragsart
Freie Mitarbeit / Dienstvertrag / Projekt

For our client we are currently looking for a Customer efficiency and intelligent automation exepert (m/f/d).

Ref: JN -102021-36054

Start: ASAP

End: 30.06.2021 (+option of extension)

Work Load: Full Time

Location: 100% Remote (candidate must live in Europe)

What you can do for us

Support Monitoring and Reporting on:
  • PowerAutomate workflows
  • RPA bots
  • Conversational AI logs

Support the application (change) management of our Case Management Platform(s)

  • Issue resolution and support for change management

Support Customer Efficiency activities

  • Digital event organization
  • Creating and maintaining customer and field facing assets
  • Preparing and coordinating pro-active customer facing communications assets

Support Programs and Projects

  • Project administration and coordination support
  • Documentation


The skills that are needed

  • 1-3 years of experience in the cloud/software industry
  • Strong skills in the Microsoft Office 365 suite, including Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and (elements of) the Microsoft Power Platform.
  • Knowledge of/interest in process intelligence and process automation tools, such as Signavio, Conversational AI and RPA
  • Understanding of/interest in (cloud) automation principles, such as business process mining, analysis, design and monitoring and associated tools, such as Signavio, PowerAutomate, SharePoint, Conversational AI and RPA
  • Understanding of/interest in cloud architecture principles, such as Hyperscalers (AWS, Azure, GCP), networking, programming/scripting and security for automation solutions
  • Knowledge of/interest in SAP product portfolio
  • Experience with stakeholder management, project management and customer communications
  • Strong communication and analytical skills
  • Knowledge of the NOW platform (e.g. ServiceNOW) is a big plus
  • High ambition, drive and focus on results and execution

Why you are in the right place when working with us

We connect the right professionals with the right project, as we do by connecting you with our recruiting projects! Our path together begins with trying to comprehend your ambitions. We shall work together to help you achieve your career objective, by investing in your professional development and mentoring, and by coaching you throughout your career. Modis is a global leader in professional solutions and a dynamic brand with a global focus. We are pursuing ambitious goals in a key market. Our affiliation with Adecco Group opens up a wide array of career choices for you.

You can hardly wait to get to know us? Then a simple click will quickly connect you with us. Just click on "APPLY NOW“ to send us your application.


The future belongs to those who drive innovation, inspire transformation and fuel collaboration. Our commitment is achieved by working together with our clients in combining the key technologies IT, Engineering and Life Sciences in order to develop innovative solutions for the future. We connect top companies with the sharpest minds in IT. All of them united by their burning passion to make use of their talents in order to master the challenges ahead. Are you one of them?


Your Contact

Herr Hippolyte de Freminville

Phone +49 30 20398 412

Modis Contracting Solutions GmbH
Friedrichstr. 6
70174 Stuttgart
www.modis.com

Mitarbeiterzufriedenheit

kununu-modis

 

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