Public Safety and Emergency Services

Achieving better results for the Public Safety and Emergency Services community

From evidence-based policing reforms, through to the need for integrated Justice case management, the need to achieve better results for the community with tighter budgets has never been more important. It’s a challenge we’re committed to deliver on.

Australia’s Public Safety & Emergency Services organisations are under greater scrutiny than ever. This requires a response that supports the delivery of appropriate outcomes and drives efficiency, accountability and high levels of oversight.

Our 220+ strong Public Safety & Emergency Services (PS&ES) team harnesses new technologies to develop and deploy innovative, award-winning solutions that help our clients improve their operational effectiveness. As Our solutions enable agencies to:

  • Integrate services and share information seamlessly
  • Embrace new technologies – from mobility and business intelligence solutions, to social media and flexible, low-cost cloud-based operational systems
  • Improve performance across the justice system, while minimising costs
  • Leverage technology to focus their resources on operational activities instead of back end administrative work
  • Increase public’s access to service

The problems we solve

Legislation and community expectations are constantly evolving. Legacy systems and budgets are under increasing pressure. Our Public Safety & Emergency Services organisations face a myriad of challenges.

We understand the problems and technicalities – not only from a technology perspective, but from an industry perspective. We’ve been supporting law PS&ES departments for over a decade, creating highly efficient and cost-effective built-for-purpose solutions, such as:

  • Award winning mobility solution, MobileHQ, providing frontline police officers with mobile access to time-critical information
  • Police Justice Information Exchange system, an Australian first that enables real-time information exchange between courts and police, winner of the WAITTA government sector award
  • World-first Public Sex Offenders Registry
  • The One Stop Shop developed for the Office of Fair Trading (QLD) to prove online services to businesses and customers for licensing, registration and complaint management
  • National Co-ordinating Registry for Births Deaths and Marriages, which digitally consolidates births, deaths and marriage information across all states for the first time
  • Automated Magistrates Court reporting system developed to replace manual processes with self-service reports
  • Support to legacy applications so that our customers can leverage additional value from their existing systems

Our approach

As a systems integrator, we’re intimately acquainted with the best ways to harness and apply new technologies to achieve the best ROI and outcomes. It’s all about understanding your department’s unique requirements so we can develop a tailored solution, drawing on our expertise and integrated capabilities across:

  • Application modernisation
  • Managed services
  • Business analytics
  • Integration solutions
  • Microsoft business solutions
  • Mobility

We are able to offer out-of-the-box solutions from some of the most innovative companies in the industry, including:

  • Signal, a software partner that provides social media analytics to get real time intelligence on public activity to better utilise key resources in the field

Our clients include:

  • Department of Corrective Services (WA & QLD)
  • Registry of Births, Deaths and Marriages (WA & QLD)
  • Department of Justice and Attorney-General (WA, ACT & QLD)
  • Department of Fire and Emergency Services (WA)
  • Department of Disability Services Commission (WA)
  • Western Australia Police
  • Queensland Police
  • Queensland Courts
  • Office of Fair Trading (QLD)
  • Public Safety Business Agency (QLD)
  • Department of Immigration and Border Protection
  • South Australia Police

How Modis can help

With service excellence our focus, our solutions connect you with the world’s smartest minds, to assist with the development and delivery of your products or services. 

  • Analytics
  • Automation and AI
  • Application Modernisation
  • Business Analytics
  • Cloud
  • Systems Integration
  • Microsoft
  • Mobility