Managed Services

Modis offers a managed services approach by two approaches: with our staff physically embedded within the customer environment, or centrally from the Modis Service Centre.

On-premise managed services

We can offer a full-service, on premise support and operations team for your environment. Our experience in application development and application support means Modis has the understanding and capability to monitor, maintain and fix business level issues with IT systems.


Modis Service Centre

The Modis Service Centre is a centralised virtual helpdesk, staffed out of the Modis offices across Australia.

Our team remotely assists customers with all manner of operational support enquiries, and by way of secured remote access to customer environments, can mediate issues and work them to resolution, all under an ITIL process with Service-Now.

Find out how Modis can provide you with innovative AWS cloud based solutions and servicesModis has been an AWS Advanced Tier Partner since 2014. Modis' AWS Cloud Consulting services encompasses fundamentals of cyber security, fault tolerant digital system architecture, modernisation, traditional virtual machine or through to modern Serverless approaches, commercial off-the-shelf software operation to bespoke software development, delivered with high throughput, repeatable DevOps approaches to operations. With over half a decade of running critical authoritative government data sets that affects the lives of millions of citizens and the economies of the state, Modis has one of the most mature, experienced and recognised consulting service providers in the world. More importantly, we like to work very closely with our customers, not providing something to purchase, but taking a deep understanding of their business, and providing the recommendations and implementations to ensure a modern, efficient, reliable and secure environment for digital business systems.Contact us
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We operate around the world. Would you like to find out more about your local office?Find out about Modis