Modis Whitepaper | Solving Customers’ Problems – Our Close Partnership With Microsoft

Solving Customers’ Problems – Our Close Partnership With Microsoft

Louis Mierowsky Posted 02 June 2017

Modis is always focused on pragmatic ways of supporting our clients’ needs and working collaboratively with them to identify where to increase productivity and efficiency and reduce challenges and pain points.

A common thread is that many clients use software from the Microsoft stack, but weren’t actively deploying and using elements in an optimal manner. In order to better assist our clients, Modis has worked over the last few years to build a deep relationship with Microsoft and has achieved a number of Gold and Silver competencies. These relationships stretch across the business from a technology perspective and industry and business view.

This partnership sees Modis gaining early visibility of Microsoft’s roadmap, enabling us to consult with our customers around existing and new Microsoft products and services that can assist them in solving their business problems.

Modis Australia - Microsoft partner

By understanding the issues our customers face like cost pressures and process inefficiencies, we can define where their businesses can improve by identifying factors and trends affecting profitability.

We do this in a number of ways

The first way is working with our customers to identify how we can digitally transform their business by developing Digital Roadmaps and Strategic Visions. This collaborative approach is used to migrate or replace legacy systems with cloud enabled platforms delivered on an As-a-Service basis.

This provides numerous benefits to our customers, including:

Automation and Process efficiency

Microsoft’s investment in user design of their cloud based systems produces instant process efficiency via less clicks to complete an action; and workflow and features like dynamic editing of screens with powerful Microsoft Office online integration.

Cost Savings and Flexible Pricing

Our customers only pay for the licenses they need. This means that when people join or leave the organisation, the number of licenses held can be altered. With SaaS cloud-based solutions the monthly cost is includes licensing, hardware, infrastructure; that is easily available and incorporates all utilities costs, not just software licensing.

Reporting and Analytics

This platform provides a common data model, introduces PowerBI and more user-friendly, self-service reporting capabilities. As components of the platform are introduced, a common data model is realised for true ease and power in reporting for more advanced business intelligence and analytics. This provides deeper business insights for our customers, and greater efficiency in their businesses.

Serviceability and Supportability:

The online software is current, and maintains currency through Microsoft updates; reducing complexity and costs to our customers.

Availability and Responsiveness

The cloud platform also ensures a readily available IT infrastructure. Microsoft supports this process with a 99.95% up-time 24x7. This removes the reliance upon local server rooms and costly backup and disaster recovery solutions.

Mobile Workforce

The platform modules are built be mobile friendly, accessible online (remote from PCs) and extensible through the Microsoft ‘app’ store

What is Microsoft’s Intelligent Cloud?

Modis Australia | Diagram - What is Microsoft's Intelligent Cloud?
Image supplied by Microsoft

Microsoft has built their cloud platform in a holistic manner so all of the components work seamlessly off a common platform from O365 to Dynamics 365 and Azure.

Modis has developed our people skills around this Intelligent Cloud and by applying solutions to shorten the development and deployment timelines. This reduces costs to our customers and delivers benefits earlier.

Example Azure deployments

Analytics

Working with one of our Mining clients Modis provided a business analytics platform running on Microsoft Azure. Using Microsoft tools, the platform ingests large volumes of data in real-time, enabling the mine’s data scientists and engineers to self-serve visualisation tools, develop predictive algorithms, and combine disparate information sources.

To create the platform, the first of its kind in Australia, Modis had a direct line to the development team at Microsoft's Redmond research campus and pushed the boundaries of the technology to achieve quantifiable value for our customer.

Dynamics 365 and Office 365

Dynamics 365 and Office 365 provide the first stages of digitisation for our customers. We are currently working on Digital roadmaps and implementations with a number of our customers, bringing legacy on-premise solutions onto the cloud platform while simultaneously working to achieve process efficiencies and lower total cost of ownership to our customers.

Mobility

Modis has developed an Azure-based Integrated Enterprise Mobility platform called Modis Adapt. This delivers business solutions using consumption-based delivery and support models. This platform provides:

  • Mobility
  • Security
  • Integration to line of business systems
  • An exchange of information hub for related businesses.

We are currently implementing this solution for a state based agency which allows its consumers to input information into electronic forms once via a mobile or full website. Through the Enterprise Information Exchange Hub this information is then federated to subscriber agencies, simplifying the interaction of the users with multiple agencies.

Azure and bespoke development

For those scenarios where a bespoke solution is required, Modis delivers on-premise and Azure models. A recent example of this is the .Net development fully developed and hosted in the Azure Cloud called CCTV Management developed for a Public Safety agency to manage and understand the placement of CCTV cameras to assist with the resolution of incidents affecting the public’s safety.

We look forward to the continued deep collaboration with Microsoft, bringing innovative and effective solutions to help our customers achieve their goals.

Analytics and IoT

Modis is a leader in the Analytics and IoT arena.

We utilise the Microsoft Analytics and IoT suites to bring predictive analytics insights to customers increasing their competitiveness and unearthing cost-saving initiatives.

Working with one of our Mining client's Modis provided a business analytics platform, which runs on Microsoft Azure. Using Microsoft tools, the platform ingests large volumes of data in real-time, enabling the mine's data scientists and engineers to soon self-serve visualisation tools, develop predictive algorithms, and combine disparate information sources.

To create the platform, the first of its kind in Australia, Modis had a direct line to the development team at Microsoft's Redmond research campus and pushed the boundaries of the technology to achieve quantifiable value for our customer.

Bespoke development

For those scenarios where a specialist bespoke solution is required, Modis delivers these through both on-premise and Azure models.

A recent example of this is the .Net development fully developed and hosted in the Azure Cloud around CCTV management which is being developed for a Public Safety agency to manage and understand the placement of CCTV cameras to assist with the resolution of incidents affecting the public’s safety.

Dynamics 365 and Office 365

Dynamics 365 and Office 365 often provide the first stages of digitisation for our customers.

We are currently working on Digital roadmaps and implementations with a number of our customers where we are bringing legacy on-premise solutions onto the cloud platform while simultaneously working to achieve process efficiencies and lower total cost of ownership to our customers through the digitisation of the business.

Mobility

Modis has developed an Azure based platform called Modis Adapt.

Adapt is a Platform approach to delivering business solutions using consumption based delivery and support models. This platform provides mobility, security, integration to line of business systems and an exchange of information hub for related businesses.

We are currently implementing this solution for a state based agency which allows for its consumers to input information into electronic forms once either via a mobile or full website.

Through the Enterprise Information Exchange Hub this information is then federated through to subscriber agencies thereby easing the interaction of the consumers with multiple agencies. Modis and Microsoft have worked together in promoting the virtues of this platform to the market.

Discover Modis Adapt

PowerApps

Modis understands that businesses today are seeking new ways of improving productivity by digitally transforming business processes utilising the latest mobile technology solutions.

Unfortunately, cost, time to operation, and various device operating systems often stifles development of employee-facing business applications.

 

Introducing Microsoft PowerApps, a service enabling both business and professional developers to rapidly develop custom cross platform mobile applications to solve everyday business problems and improve productivity.

PowerApps addresses the conflict between IT and the citizen developer by offering a platform which enables a secure, scalable, managed and integrated deployment environment, which also supports a rapid and iterative development cycle.

 

Modis, selected by a large Australian Public Safety Organisation to migrate an existing small asset register from Microsoft Access to a PowerApps application demonstrates our commitment to improving our customers’ productivity and solving their business problems by using the latest mobile and digital technologies.

Leveraging our strong relationship with Microsoft and applying our expertise in application development ensures our customers success in their digital transformation goals.

 

PowerApps forms part of the larger Microsoft Business Application Platform ensuring all bases are covered concerning solving business problems and improving productivity

Modis Australia - Diagram - Microsoft Azure PowerApps
Image supplied by Microsoft

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