COVID-19. An invisible enemy - A pandemic. Humanity has been plagued by disease and illnesses since the beginning of human existence. Even in the last century there have been many pandemics: Spanish flu, Influenza A, HIV, etc. These outbreaks leave a trail of tragedy but also presents an opportunity to learn. The documentation of learnings from pandemics are valuable to the current COVID-19 pandemic, but also for future pandemics. Guidelines that are currently used, for example limiting gatherings, self-isolation and curtailing traveling, are lessons learned from the Spanish flu.
The Project Management Institutes’ (PMI) Project Management Book of Knowledge (PMBoK) defines ‘lessons learned’ as the knowledge gained from the process of performing a project. Unusual events provide us with new experiences, though these events can become common and the learnings from these events standard practice. The purpose of a ‘lessons learned’ process is to define the activities required to successfully capture and use ‘lessons learned’. This process includes five steps: identify, document, analyze, store and retrieve.