Job Description - Capability Manager
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Capability Manager

Ref: 56105

Posted on 20 August 2019
Job Location
Contract Type
Contracted at Modis


You will be the primary liaison between the Project Management Office (PMO) and IT in the development and management of PMO-specific systems. You ensure appropriate day-to-day support to system end users in the form of defect resolution, system change management and business process & technical training. You are a partner with IT to ensure continuous alignment of business processes and system functionality. You provide overall data quality control support to stakeholders via ad-hoc queries, validation reports and trend analysis.


This position is a member of the following teams:

  • PMO Systems Change Control, Reporting Core Team


  • PMO Process Improvement Teams

Function information

You will be·

  • Partner with IT in applying innovative solutions to optimize current PMO systems; proactively identifies the need for new system enhancements and partners with IT to ensure alignment of solutions with the overall business strategy; increase business process efficiency by methods of automation and system enhancements.
  • Partner with IT to implement and maintain a robust system change control process, ensuring efficient resolution of reported defects and well communicated and system enhancements
  • Ensure development and implementation of robust reporting capabilities; report requirement gathering and development; 1-1 client report support, and provision of standardized portfolio and functional reports.
  • Works with customers to determine & deliver optimal formats for delivery of data for analysis and reporting; proficient understanding of underlying system data structure to efficiently provide data queries and formal reports upon request

· Ensure thorough testing and validation of any system changes or enhancements prior to release.

  • Ensure accurate business requirements collection and translation to accurate technical requirements.
  • Provide formal and informal PMO process and system training / coaching to end users; maintain robust business documentation and training material
  • Facilitates overall data quality control support to end users via queries and trend analysis; constantly exploring means to improve data quality and therefore driving clear data interpretation



· ICT Bachelor's degree (4 year degree minimum) / Master's degree in ICT, or equivalent work experience (8 years)

· Project Management Professional certification preferred


· 3 years Pharmaceutical Industry and Drug Development experience

· 3 years Project Management software experience (e.g. MS Project, Clarity, Primavera, OPX2 / Planisware 5, etc.) including end-user support and system administration

· Demonstrated proficiency with Microsoft products (MS Word, Excel, Access, PowerPoint, Visio & SharePoint)

· Demonstrated experience in database design, data model optimization and query logic skills

· Business Intelligence (e.g. COGNOS report and query building)

This job covers several promotional titles, with increasing levels, job expectations will increase regarding proactively and independence.

Critical Competencies

· Customer Focus

· Collaboration & Teaming

· Innovation

· Delivery of Results

· Self Awareness and Adaptability

· Strategic Thinking

· Technical / Professional Knowledge


An attractive salary package including additional fringe benefits, a company car and a fuel card

The structure and support to develop a successful career as Modis employee: training, certification, coaching programs as well as tools to stimulate learning and collaboration

Regular inspiring team-meetings, lunch & learns, team-building and other events that promote knowledge sharing and harmony with colleagues

A meaningful role as part of a dynamic and talented young team

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